FAQ's
The minimum age to stay the night unaccompanied is 18 years of age.
At Caboose hotel, we believe that breakfast is the most important meal of the day. That’s why we take pride in providing a delightful continental breakfast to all of our valued guests. Start your morning off right by indulging in variety of delicious options that cater to your taste and dietary preference (please advise in advance if you require GF options). From freshly baked pastries to a selection of cereals, meats and cheese, yogurts, and seasonal fruits, our continental breakfast has something for everyone.
All reservations are strictly non-refundable and non-transferable. We take full payment at the time of booking in order to guarantee the reservation.
Check in is from 3pm on the day of your arrival. Our hotel reception is closed between 12pm and 3pm so please contact us if you are planning to arrive earlier. Check out is at 11am on your departure day. Please contact us in advance if you’d like to request an early check in or late check out. Whilst it’s not always possible, we will do our utmost to accommodate your travel plans where possible.
We have one travel cot available for guest use at Caboose. Please call us in advance of your stay to reserve use of this.
Children are welcome when accompanied by somebody over the age of 18. Travel cots can be provided free of charge but please let us know in advance of your stay.
Please contact reception should you require directions, further recommendations, taxis or ironing equipment.
Please treat our bedrooms with care for the comfort of you and future guests. All damages will be recharged to the guest.
We will do our utmost to cater for dietary requirements. Please inform us of these when making your booking.
Unfortunately, due to the age of our building and space restrictions we do not have a lift within the property. All bedrooms are on the first and second floor.
Reception is not open 24 hours. Therefore, in an emergency please call one of the following numbers. If it is a life-threatening emergency please call 999 for Police, Ambulance or Fire Services.
If it is any other emergency, please call the Caboose Emergency Number on +44 7770 211263. This number is only operational between 20:00 to 07:00
We do not operate a minimum or maximum length of stay. For longer stays, we will need to routinely service the room.
We would highly recommend you visit our two sister properties during your stay in Salisbury. Deacons is a traditional, friendly and independently owned free house pub 1-minute walk from Caboose. Tinga is an exciting and immersive Mexican restaurant and bar just 4 minutes’ drive or 11-minute walk from Caboose.
We have no onsite parking, however, the railway station car park is a 1-minute walk from Caboose. Salisbury Central Car Park is also nearby, only a 2-minute drive/6-minute walk. There are several 30-minute parking bays opposite Caboose which allow you to drop off your luggage and check in before parking in one of the above car parks.
We require full payment at the time of booking in order to confirm the reservation.
Well behaved pets are allowed in our outside area, however, animals are not permitted inside the building in both the Parlour and Residence.
Our reception is manned from 7am to 11pm at our sister business, Hettie Bells, a few doors up and opposite the Railway Station.
All of our rooms are equipped with tea and coffee making facilities. We supply illy coffee (caffeinated and decaffeinated), a variety of Dammann tea, illy sugar (white and demerara), semi-skimmed milk, Lotus caramelised biscuits.
A bottle of water and a packet of Candy Kittens sweets (Vegan, Gluten Free, Natural Flavours) is also provided for each guest within our rooms.
Every room is equipped with a hairdryer which can be found in the one of the baskets within the wardrobe unit.
Each room is also fitted with an individually controlled air conditioning unit so you can control the temperature of your room. We ask that you give the unit a few minutes to warm up if selecting the heating setting. Full usage instructions are provided within our Room Information Folders.
All of our bedrooms are strictly non-smoking. Guests who smoke in the room agree to pay £200 in damages.
We provide complimentary Wi-Fi throughout the building.